Our Story

We started our business in 2002 as CA Telemarketing Inc., then known as CTI, in the Philippines. We opened our Collective Solution site in Honduras in 2010. We liked the name so much we re-branded our company as Collective Solution in 2013. In 2016, we opened in Montego Bay, Jamaica and will be permanently located in Sandy Bay, Jamaica (just 20 minutes away) in Fall 2017.

At our heart, we are entrepreneurs and we treat our clients’ businesses as our own. We don’t want to provide a service, we want to provide a solution.

Our Philosophy

Our philosophy on providing the best experience to our customers’ customers is creating the best work environment that we can for our employees. Our richest assets are the super professional, smart, and fun colleagues that work at Collective Solution.

Our Core Values

  • Pursue continual growth and improvement
  • Be proactive
  • Celebrate teamwork and have fun
  • Embrace challenges with courage and flexibility
  • Be one with our clients and colleagues