We are passionate about creating incredible customer experiences.

We have spent the last decade growing, refining and excelling at delivering a top of the line customer service experience for our clients and our client’s clients. We provide them with the honest, sound solutions they require for their call center needs while offering the flexibility they require to scale seasonally based on the demands of their market.

  • Tailored Solutions For Every Client – we offer customized customer service and revenue generation solutions that are designed to meet the unique needs of each business.

  • Entrepreneurial Mindset – Our entrepreneurial mindset means that they approach each client’s challenges with creativity, innovation, and a determination to achieve success.

  • All-hands Approach – we take an all-hands approach to providing support to its clients, meaning that every member of their team is committed to delivering excellent customer service and driving revenue growth.

A Track Record For Success

Our history speaks to our passion and commitment to our clients and their customers. At Collective Solution, we are dedicated to delivering exceptional outsourcing services that help businesses thrive.

  • Customer-Centric Approach – our dedication to delivering exceptional customer service is at the heart of everything we do.

  • A History Of Commitment – we have a history of delivering exceptional outsourcing services.

What Our Customers Say

Real People, Real Results

“The volume of interactions we had to make was overwhelming. That’s when we decided to outsource. We started looking around and that’s when we came across Collective Solution and it’s been good ever since. It’s been a constant flow of good work. We don’t have any issues or problems.”

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Marie H.

“My company has very specific requests and procedures and Collective Solution is very good at achieving and complying with those small details. They considerably took off the hassle.”

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Evan L.

“What I’ve liked the most if that every problem or issue that has come up, we address it with Collective Solution and they solve it quickly.”

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Richard J.

“We needed to find a customer support partner that could not only handle basic inquiries but also act as the tip of the spear to our product and engineering teams communicating key opportunities for continual growth and innovation. We are tremendously excited to have found that partner in Collective Solutions (CS).”

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Brent S.

“The commitment and the passion that the associates show for our customers is no different than the associates my company hires by itself.“

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Elizabeth V.

“Whether you are a small company, a start-up, or a big demanding company the need to meet customer’s expectations and exceed them are there. To do that and remain cost-effective it is important to have a group of members that can understand your passion and carry it along. This is why CS would be the right partner to make all the customer expectations come through.“

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Jay C. M.

“CS always tries to make sure that the expected goal is always met. Through an effective communication method that goes from top executives, trainers, and agents to make sure that everyone is on board with our company’s methods and goals.”

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Alicia R.