E-Commerce – Email And Voice
An online marketplace of premium design goods required a Q4 seasonal ramp between 600 to 1000% of non-seasonal core team and continue to meet KPIs.
Launch Date: May 2016
Core team allocated as leaders to onboard and drive performance of seasonal agents to ensure strong leadership support to the team.
We seamlessly enhance your enterprise.
Collective Solution, founded by entrepreneurs, provides a personalized call center experience tailored for business growth. With nearly two decades in operation, we simplify scaling customer service by managing complex operations. Our seasoned, dedicated team delivers cost-effective solutions without compromising operational excellence. We seamlessly integrate with our clients’ company culture, prioritizing high-quality service and fostering confidence. Ensuring a consistently positive experience for both clients and their customers is vital to our success.