General Privacy Statement

Last reviewed and updated 11-15-2023

This Privacy Notice tells you about our policy regarding the data that we collect, use, or otherwise process your personal data.

We respect your right to privacy and intend to comply with the requirements of all the laws we have on privacy and data protection. We follow the requirements of appropriate laws applicable to each data subject, for instance, CCPA for handling the personal data of California consumers, GDPR for EU residents, R.A. 10173 – Data Privacy Act of 2012 for Philippine citizens, and residents. We also seek to strike a balance between your personal privacy, and the free flow of information, especially when pursuing our legitimate interests and when necessary to carry out our responsibilities as the employer.

It does not apply to information collected by

Collective Solutions’ Privacy Notice does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party websites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Information We Collect, Acquire, or Generate and how we use it

information required on Job Application:

  •  Your first and last names

  • Your email address

  • Your physical address

  • Date of birth

  • Phone number, and other similar contact information

  • Information about your location

  • Level of education that you attained

  • Your preferred work schedule and availability

How we use it:

The following data are provided by you when you apply for a job opening through the “apply now!” link on our website.

Collective Solution collects this data to comply with employment regulations, for the fulfillment of employment obligations, update employment status. Collective Solution may collect partial or all data for marketing or service updates.

Also, CS may be using your personal data to comply with legal obligations. In certain cases, we have a legal obligation to collect, use, or retain your personal information.

Information needed when inquiring About Our Service:

  • Email Address

  • Any other information you include within your typed message

How we use it:

The following data are provided by you when you inquire about our services through the “partner with cs” link on our website. Collective Solution uses your data for the performance of a contract: the development, compliance, and undertaking of employment contracts and/or service agreements.

Also, CS may be using your personal data to comply with legal obligations. In certain cases, we have a legal obligation to collect, use, or retain your personal information.

End-user device details:

  •  Date and time of connection

  • Pages viewed/searched for

  • Page interaction information (e.g., scrolling, clicks, and mouse-overs)

  • IP address

  • Operating system

  • Browser type and version

  • Browser plug-in types and versions

  • Page response time

  • Time zone setting

  • Length of visits to certain pages

  • Platforms and referrers

How we use it:

The recorded data is utilized essentially to help keep the site protected, secure, and running effectively. Furthermore, it might likewise be utilized for bug following, investigations relating to security or data breaches, and user statistics.

How We Store and Retain Your Information

Your personal data is stored in databases that are shared between the company and its other offices. Access to your personal data only allowed company personnel who have a legitimate purpose in processing them, for the purpose of carrying out their contractual duties. Rest assured that our use of your personal data shall only be limited to that which is required to achieve the purpose of their collection, and/or only when permitted by law.

 In retaining your personal information, we generally subscribe to the following schedule:

  • Job applicants – Six (6) months after which they are disposed of in a secure and safe manner, if not used within said period.

  • Website visitor device – Six (6) months after which they are disposed of in a secure and safe manner, if not used within said period.

For other types of personal data, we only retain them for historical purposes, unless otherwise provided by law or by applicable company policies. In an event in which you want to remove/delete all of your personal data in our company records, you can submit an accomplished form and send it to our Data Protection Office. The DPO will then assess your request and if found reasonable, will request all the company departments to delete all of your personal data in all of the company database/s, unless otherwise provided by law or by applicable company policies.

Cookies

Like any other website, Collective Solution uses ‘cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

 You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

View our Cookie Policy.

Your Rights with Respect to Your Personal Data

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to be informed – your personal data is treated almost literally in the same way as your own personal property. Thus, it should never be collected, processed, and stored by any organization without your explicit consent, unless otherwise provided by law. Information controllers usually solicit your consent through a consent form.

  • The right to access – This is your right to find out whether an organization holds any personal data about you and if so, gain “reasonable access” to them.

  • The right to object – You can exercise your right to object if the personal data processing involved is based on consent or on legitimate interest.

  • The right to erasure or blocking – You have the right to suspend, withdraw or order the blocking, removal, or destruction of your personal data under certain conditions.

  • The right to damages – You may claim compensation if you suffered damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data, considering any violation of your rights and freedoms as a data subject.

  • The right to file a complaint – If you feel that your personal information has been misused, maliciously disclosed, or improperly disposed of, or that any of your data privacy rights have been violated, you have a right to file a complaint with the NPC.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

California Resident Rights(CCPA)

For California residents know your rights here.

Security of Personal Information

We implement technical measures (such as data encryption, firewalls, and secure network protocols) to protect the personal data we hold about you against unauthorized access, use, disclosure, deletion, and similar risks. These are governed by our internal data protection and information security policy.

We have put in place appropriate organizational measures to maintain the confidentiality and integrity of your personal data and will only share your data with authorized persons on a need-to-know basis.

We follow the security requirements of appropriate laws applicable to each data subject. For instance, CCPA for handling the personal data of California consumers, GDPR for EU residents, R.A. 10173- Data Privacy Act of 2012 for Philippine citizens and residents.

Location of Personal Information

Collective Solution. is headquartered in the United States, and our operations sites are in Honduras, Jamaica, and the Philippines. Depending on the scope of your interactions with our services, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws. 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Collective Solution does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contacts, Notices, Exercising Privacy Rights

 If you would like to exercise any of your rights as a data subject under applicable privacy laws, you may read the privacy manual for the steps to exercise privacy rights or email dpo@collectivesolution.net with a thorough description of your data privacy related query or request and we will try to resolve the issue for you.

 We may decline certain deletion or removal requests if we believe doing so would prevent us from fulfilling our legitimate purpose for retention and processing of your data, for instance, in order to fulfill a contractual agreement or to comply with valid requests by a court or a law enforcement agency.

 You may also contact us at the address below:

1901 Avenue of the Stars,

Suite 200 Mailbox 0018,

Los Angeles, CA 90067

Changing This Privacy Policy

We may, from time to time, make changes to this Policy.  We have indicated the last review date at the top of this policy and shall update it whenever there is a change.