Expertise across Industries

We Provide Solutions, Not Just A Service

Started by entrepreneurs, for entrepreneurs, Collective Solution offers a human approach to call centers. We set out nearly two decades ago to help large businesses and entrepreneurs alike grow their businesses with confidence. We are making it easier to scale their customer service needs by managing the complexities of those operations. As a team, we offer the experience of a tenured, dedicated staff without the overhead, providing our clients a cost sensitive solution without sacrificing operational excellence. Collective Solution is characterized for a seamless approach to our client’s company culture providing high-quality, cost-effective solutions. It is our responsibility to ensure our clients can be confident each day in the service we provide and the experience we provide their customers on their behalf. A consistent, positive experience is imperative to our success as a company.


Collective Solution provides scalable, responsive inbound customer care services for all businesses. Prioritizing your clients’ needs, our dedicated/shared agents deliver exceptional call experiences and results-driven performance. Trust us as your business extension, focusing on customer demand.


Outbound customer service boosts customer relationships and sales. Collective Solution collaborates to strengthen connections, drive sales, and elevate your customer service reputation. We treat your clients as our own, ensuring excellence.

Back Office

We streamline operations and boost productivity with essential administrative assistance. Our experienced team manages contracts, invoices, payments, verifies information, and conducts background checks. Our Back Office support lets businesses focus on core objectives, fostering growth and success.

Human-Assisted AI

Collective Solution’s Human Assisted AI merges artificial intelligence and human expertise for exceptional results. Streamlining operations and enhancing interactions, we offer natural language processing, predictive analysis, automation, chatbot integration, and data management. Combining human skills with AI drives business growth and success.

We Provide Agile Collaborative Solutions That Help Create Exceptional Customer Experiences.

Our consultation is always in sync with your strategy

20 years of experience in providing world class outsourcing solutions as an extension of our clients while representing and elevating their brand awareness and experience for their customers.

We Believe In Helping Businesses & Entrepreneurs Grow.

Our passion and commitment is to our clients, and their clients – and the proof is in our history.

  • Streamlined Operations – our administrative and back-office support services allow businesses to focus on core objectives, driving growth and productivity.

  • Enhanced Customer Interactions – our expert customer care services improve client relationships, boosting satisfaction and loyalty.

  • Scalable Solutions – we cater to businesses of any size, providing adaptable services that can grow with your company.